Legal notice

Legal Notice (Imprint)

Legal provider identification:

Arazhul Shop GmbH
Represented by the Managing Director Roman Fink
Ludwig-Erhard-Allee 10
76131 Karlsruhe
Germany

Email: support@yourplush.net

VAT Identification Number:
DE337061269

Commercial Register:
Registered in the Commercial Register of the Local Court (Amtsgericht) Mannheim

Commercial Register Number:
HRB 737482

Company Complaints Office:
Complaints should always be submitted by email to the following address:
shop@arazhul.de

We are neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board.

We have been a member of the “FairCommerce” initiative since October 6, 2020.
Further information can be found at:
www.haendlerbund.de/faircommerce

How does YourPlush work?

YourPlush turns your favorite creators' ideas into real plush toys — but only if enough fans want them. A creator submits a design, we review it, and open a petition. When the minimum number of supporters is reached, production kicks off and every supporter gets their plush delivered.

What does "Pledge $2 Today" mean?

The $2 pledge reserves your spot. It's a small commitment that signals real demand to the creator. Only once the petition reaches its goal do we charge the remaining amount — no goal reached, no charge.

When will the plush toy be produced?

Production starts as soon as the petition hits its supporter goal. From there, expect roughly 3–4 months until your plush ships — we manufacture sustainably and with quality, not rushed.

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When do I pay the remaining amount?

The remainder is charged once the petition succeeds and production is confirmed. You'll receive an email notification before any charge — full transparency, no surprises.

What happens if 200 supporters aren't reached?

If the goal isn't reached in time, the petition doesn't launch — and your $2 pledge is fully refunded. Zero risk to you, zero risk to the creator.

Am I guaranteed to receive a plush toy?

Yes — once a campaign successfully funds and you've completed payment, your plush is reserved. Every supporter gets theirs, no waiting lists or lotteries.

Are there any benefits for supporters?

Early supporters often get exclusive edition numbering, a lower price than the final retail, and first-access to future drops from the same creator. Some campaigns also include signed tags or extra goodies.

How long does shipping take?

Within the EU, shipping typically takes 3–7 business days after production completes. Worldwide shipping is available with extended timelines.

Is my payment safe?

Absolutely. All payments are processed via PCI-compliant payment providers (Stripe, PayPal, Klarna). We never store card details on our own servers.

Can I cancel my order?

You can cancel anytime before production starts for a full refund. Once the plush is in production it's locked in — we produce exactly the numbers needed to avoid waste.

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Arazhul Studios

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