FAQ Yourplush
How does YourPlush work?
- A design is submitted
- We review and publish it
- A support phase begins
- Supporters pledge $2
- Production begins once 200 supporters have been reached
- You receive your plush toy
What does "Pledge $2 Today" mean?
With a $2 pledge:
- you support the plush toy
- you secure your place as a buyer if it goes into production
👉 The $2 is a deposit, not the full purchase price.
When will the plush toy be produced?
Production will start as soon as at least 200 supporters have been found.
When do I pay the remaining amount?
The remaining purchase price will only be collected once:
- 200 supporters have been reached
- and production officially begins
You will be notified.
What happens if 200 supporters are not reached?
No risk for you:
- The product will not be produced
- You will automatically get your $2 back
Am I guaranteed to receive a plush toy?
Yes – if the project is successful.
Every supporter will receive the exact plush toy they supported.
Are there any benefits for supporters?
Yes!
- Exclusive access to limited edition plush products
- You are part of the creation process
How long does shipping take?
After a successful campaign, production and shipping will take 1-3 months. We will keep you updated via email.
Is my payment safe?
Yes. All payments are secured.
If a project fails, no further payments will be debited.
Can i cancel my order?
Yes. As long as the petition has not yet been successful, you can withdraw your $2 pledge at any time. Simply send us an email to do so.
Once the petition has been successful and has become a campaign, and the remaining amount has been collected, cancellation is unfortunately no longer possible.
More questions?
For inquiries by email, we are available daily at
Telephone hours:
Monday, Wednesday, Friday
from 5:00 p.m. to 7:00 p.m. MEZ
How does YourPlush work?
What does "Pledge $2 Today" mean?
When will the plush toy be produced?
When do I pay the remaining amount?
What happens if 200 supporters are not reached?
Am I guaranteed to receive a plush toy?
How long does shipping take?
Is my payment safe?
More questions?